Rawlins, a Class A PGA Member, shared the story behind the app’s development and explained why he believes PGA Golf Professionals are uniquely positioned to lead product innovation inside golf-technology companies. “Nobody understands the operational reality of a golf facility better than the people who run them,” Rawlins said during the interview.

The episode also traces Rawlins’ remarkable journey through the golf industry—from a Wisconsin high school student, to Ferris State University’s PGM program, to early roles at Rackham Golf Course and the startup Golfler. His career ultimately led him to co-found Club Caddie, help grow the company following its acquisition by Jonas/Constellation Software, and even become a part-owner of Warren Valley Golf Course.

Now, before the age of 40, Rawlins leads product development at one of the fastest-growing software providers in golf. His story is a compelling example for aspiring golf professionals and anyone looking to build a career in golf technology.

Fans of The Tech Caddie will enjoy the mix of product insight, career perspective, and candid storytelling—and may walk away inspired to dig deeper into their own growth in the golf industry.

Watch & Listen

• Visit the full episode: HERE
• Watch on YouTube: HERE
• Listen on Apple Podcasts: HERE
• Enjoy on Spotify: HERE

Brands Mentioned

Club Caddie, Jonas Club Software, Constellation Software

About The Tech Caddie Podcast

The Tech Caddie podcast explores the intersection of golf-course operations and technology, offering insights from leading innovators, operators, and product builders. Season Two includes 14 completed episodes, with more on the way.

The post SERVING A NEW FOOD & BEVERAGE APP: MICHAEL RAWLINS OF CLUB CADDIE FEATURED ON THE TECH CADDIE PODCAST appeared first on The Golf Wire.

You can download episodes on Spotify or Apple Podcasts

Media Contact:
Jennifer Farr – Director of Media & Web Content
E: jen@makefieldgolf.com
T: (215) 313-5589
Website: www.makefieldgolf.com

The post BE THE RIGHT CLUB TODAY PODCAST EXPLORES LIV GOLF’s MOVE TO 72 appeared first on The Golf Wire.

Under Victoria’s leadership, the St. Andrews golf shop has become a model of operational excellence and member engagement, delivering double-digit sales growth and earning her the facility’s Manager of the Year award in 2023. Her approach centers on one key principle: when you invest in your team, exceptional member service naturally follows.

In this inspiring episode, Victoria shares how she’s built a high-performing retail operation rooted in collaboration, communication, and care. Listeners will learn:

• How empowering staff leads to stronger member relationships and consistent growth
• The impact of a truly member-centric return policy on satisfaction and loyalty
• Strategies behind creating a seamless, one-stop retail experience
• Tips for developing confident, service-driven retail teams
• Emerging trends shaping the member experience in private club retail

Victoria’s story offers an inside look at how culture and leadership can transform not only retail results but the overall member experience. Her insights remind us that the foundation of every great shop begins with the people behind the counter.

This episode is now available on Apple Podcasts, Spotify, YouTube, and the AGM website.

The Fairway to Retail Success: An AGM Podcast is the premier platform for golf retail professionals, showcasing the visionary voices shaping the industry today. Whether you’re looking for cutting-edge merchandising strategies, innovative marketing ideas, or proven operational best practices, this podcast delivers expert insights to help you elevate your retail game. Designed to unite the AGM community, it highlights the breakthroughs and leadership driving golf retail forward, celebrating both seasoned experts and emerging innovators.

To learn more about the AGM and access tools to support your retail journey, visit the AGM website.

About the Association of Golf Merchandisers

The Association of Golf Merchandisers (AGM), a leading global professional organization, boasts over 850 buyers and 200 vendors committed to advancing the golf merchandising industry. Recognized for excellence, AGM aims to elevate retail standards, enhance industry relationships, and deliver continuous education. Our focus lies on key metrics, visual merchandising, promotions, and buying strategies, fostering profitable collaborations between golf retail buyers and vendors.

For more information, visit https://agmgolf.org/membership-2/

Media Contact: For media inquiries, contact: Megan Fidler, AGM Director of Marketing – megan@agmgolf.org – 916-717-4138.

The post NEW EPISODE OF THE FAIRWAY TO RETAIL SUCCESS: MEMBER SERVICE STARTS WITH THE TEAM: VICTORIA MATTHEWS ON RETAIL SUCCESS AT ST. ANDREWS COUNTRY CLUB appeared first on The Golf Wire.

You can download episodes on Spotify or Apple Podcasts

Facebook: Be The Right Club Today

X (formerly Twitter): TheRightClubPod

Instagram: BeTheRightClubTodayPod

Media Contact:
Jennifer Farr – Director of Media & Web Content
E: jen@makefieldgolf.com
T: (215) 313-5589
Website: www.makefieldgolf.com

The post THE FINER POINTS OF PUTTING; BE THE RIGHT CLUB TODAY PODCAST appeared first on The Golf Wire.

You can download episodes on Spotify or Apple Podcasts

Facebook: Be The Right Club Today

X (formerly Twitter): TheRightClubPod

Instagram: BeTheRightClubTodayPod

Media Contact:
Jennifer Farr – Director of Media & Web Content
E: jen@makefieldgolf.com
T: (215) 313-5589
Website: www.makefieldgolf.com

The post RESHAPING THE PGA TOUR? A NEW EPISODE OF BE THE RIGHT CLUB TODAY PODCAST appeared first on The Golf Wire.

You can download episodes on Spotify or Apple Podcasts

Media Contact:
Jennifer Farr – Director of Media & Web Content
E: jen@makefieldgolf.com
T: (215) 313-5589
Website: www.makefieldgolf.com

The post A NEW EPISODE OF BE THE RIGHT CLUB TODAY PODCAST appeared first on The Golf Wire.

Who is Jeff Ma?

If you’ve heard of the MIT Blackjack Team, you know Jeff Ma. The inspiration behind the bestselling book “Bringing Down the House” and the hit film “21,” Ma’s early career was defined by turning complex data into winning strategies. But that’s just the beginning.

Since then, Ma has built a portfolio of ventures (GolfSpan, CircleLending, Citizen Sports, and tenXer – all sold to major players like Virgin, Yahoo, and Twitter), pioneered the “Moneyball” movement by advising pro sports organizations like the San Francisco 49ers and Portland Trail Blazers, and held executive leadership roles at Twitter and Microsoft.

Now, as CDO at Troon, one of the world’s largest golf management companies, Ma is applying his data science expertise to reshape how golf operations work.

What to Expect

In this session, Ma will tackle some of the most pressing questions facing the golf industry:

• What lessons can entrepreneurs and operators learn from his unconventional background?
• How is the golf industry currently using technology – and where are the gaps?
• What do golfers actually want from their courses?
• What role will AI play in golf operations moving forward?
• What practical advice can Ma offer to GMs and operators looking to modernize their tech stack?

The conversation will be hosted by James Cronk in an interview format, with audience Q&A woven throughout to ensure your most pressing questions get answered.

How to Watch

Date: Friday, October 24, 2025
Time: 11:00 AM Pacific / 2:00 PM Eastern
Platform: Live on YouTube and LinkedIn
Watch Here: https://www.youtube.com/live/B4B3j9kZnug?si=tm8I8o2w7zVnYk5B

No registration required. Simply click the link above to tune in live.

Why Tune In?

If you’re a golf course operator, GM, or industry professional looking to understand how technology and data can drive better business decisions, this call is essential viewing. Jeff Ma’s track record of building successful ventures, advising some of the world’s top sports organizations, and now leading digital transformation at Troon makes him uniquely qualified to address the real challenges facing modern golf operations.

This is a rare opportunity to learn directly from someone who has mastered the intersection of sports, data, technology, and business strategy.

Tune in live this Friday at 2:00 PM Eastern. Don’t miss it

The post JEFF MA BRINGS DATA SCIENCE GENIUS TO GOLF – LIVE GIG MEMBER Q&A CALL THIS FRIDAY WITH TROON’S CHIEF DIGITAL OFFICER appeared first on The Golf Wire.

Bisconti, a 27-year veteran at St. Andrews, the oldest golf club in America as recognized by the USGA, shares his journey from a junior champion to low PGA professional at the 2009 PGA Championship, and beyond. He discusses balancing the demands of running a top-tier golf operation while maintaining a competitive edge, including his recent course record of 60 at St. Andrews. On managing time, Bisconti notes, “You need a great staff and a club that aligns with your goals… it’s about finding time to play and practice, even if it’s just 10 minutes a day.”

The episode covers three key areas: Bisconti’s evolution from a competitive junior and collegiate golfer to a seasoned PGA professional; strategies for maintaining a high-level game while juggling club responsibilities, such as delegating tasks and leveraging technology; and the importance of a strong club culture that values playing ability, as seen at St. Andrews.

This episode offers a look into the life of a PGA professional who excels on and off the course. Listen now on Apple Podcasts and Spotify.

GBN University Offerings

GBN University supports golf industry professionals through a range of educational and career resources:

• GBN University Podcast: In-depth discussions with industry leaders, available on major podcast platforms.
• GBN University On-Demand Classes: Comprehensive courses designed for professional growth.
• GBN In-Person Events: Opportunities for networking and skill development at select events.
• GBN Job Alerts and Resume Posting: Services to connect professionals with career opportunities.

For More Information

• Click here to listen to the “Sharpening the Competitive Edge” episode
• Click here to learn more about GBN University’s offerings.
• Click here if you are a golf industry professional interested in participating in the podcast.

About Golf Business Network:

Golf Business Network is the premier resource for golf professionals, offering executive search services, career development, and educational events designed to elevate the industry’s top talent. GBN is committed to fostering growth and innovation for professionals at every stage of their careers.

The post GREG BISCONTI, HEAD GOLF PROFESSIONAL AT ST. ANDREWS GOLF CLUB, FEATURED ON GBN UNIVERSITY PODCAST appeared first on The Golf Wire.

Watch SEASON 2 of The Road to French Lick:
Episode 1:    • The Road to French Lick, 2025, Ep. 1: Hank…  

 Watch SEASON 1 of The Road to French Lick:
Episode 1:    • The Road to French Lick (Ep 1): Club Car C…  

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The post KORN FERRY TOUR GRADUATION DAY: THE ROAD TO FRENCH LICK, 2025, EP. 24 appeared first on The Golf Wire.

You can download episodes each Thursday on Spotify or Apple Podcasts https://open.spotify.com/episode/2YNdQZm7IPv0tB6mWpwHE7?si=SfFxRhfzS-WU-wUocBvK5Q

Media Contact:
Jennifer Farr – Director of Media & Web Content
E: jen@makefieldgolf.com
T: (215) 313-5589
Website: www.makefieldgolf.com

The post A NEW EPISODE OF BE THE RIGHT CLUB TODAY PODCAST appeared first on The Golf Wire.